Sales Technique

The Sales Techniques Certificate provides students with an understanding of how to effectively leverage various communication techniques and mediums to identify leads, work directly with decision-makers, and close deals. The important sales techniques that students acquire will allow them to build lasting, long-term, and mutually beneficial relationships with clients. These foundational sales techniques will enable students to get a job in sales or marketing or advance in their current careers. This certificate also serves as a gateway into other noncredit and credit programs.

Program Learning Outcomes

Upon successful completion of this program, students should be able to:

• Develop and deliver a series of sales scripts to fit a given sales situation and effectively deliver the scripts.
• Describe and demonstrate techniques for closing sales.
• Describe and demonstrate how to ask for the sale when a potential customer is resistant.
• Develop and deliver scripts for call center or 'inside sales'.

Program Requirements

Required Courses: 24 Hours

Course	Title	Hours
PDS-815	Winning Sales Scripts	12
PDS-814	Closing Techniques That Win the Sale	12

Total : 24 Hours

This course is offered through Riverside City College’s Extended Learning Program. RCC Extended Learning (noncredit) provides tuition-free courses and certificates designed to help you gain in-demand skills, improve English proficiency, explore new fields, or advance your career — and we’re here to support you every step of the way.