The Business Skills non-credit Certificate of Completion will provide students short-term basic, business skills needed in multiple fields with the goal of increasing employability. The content provides an overview professional self-management and online skills used in business. Topics covered includes Professional Communication Basics, Professional Online Presence, Customer Experience, and Professional Self-management.

Program Learning Outcomes
Upon successful completion of this program, students should be able to:

  • Apply effective techniques for communication with clients and customers
  • Create a professional online appearance
  • Develop an effective customer experience
  • Apply techniques for professional self-management 
Required Courses (36 hours) Hours
BUS/CAT-814 Business Skills: Professional Communication Basics 9
BUS-815 Business Skills: Professional Online Presence 9
BUS-816 Business Skills: Customer Experience 9
BUS/CAT-817 Business Skills: Professional Self-Management 9