Workplace Essentials

The Workplace Essentials Certificates aim to provide students with the skills and knowledge to be successful in the workplace. Students will learn how to maximize efficiency, engage in strategic problem solving, and clearly communicate with internal and external stakeholders. These skills will allow both students with extensive experience in the workplace and those entering the workforce to improve their effectiveness and advance in their careers. This certificate also serves as a gateway into other noncredit and credit programs.

Program Learning Outcomes

Upon successful completion of this program, students should be able to:

• Relate the role of critical thinking to meeting business challenges and solving problems.
• Hypothesize solutions to typical and atypical problems and test these hypotheses.
• Demonstrate business-writing skills in the form of emails, memos, and proposals.
• Apply the time management quadrant to a business case study attempting to balance personal and organizational goals.

Program Requirements

Required Courses: 48 Hours

Course	Title	Hours
PDS-809	Business Writing in a Technological World	12
PDS-808	Critical Thinking, Problem Solving and Decision Making	12
PDS-810	Time Management	12
PDS-812	Workplace Communication Strategies	12

Total : 48 Hours

This course is offered through Riverside City College’s Extended Learning Program. RCC Extended Learning (noncredit) provides tuition-free courses and certificates designed to help you gain in-demand skills, improve English proficiency, explore new fields, or advance your career — and we’re here to support you every step of the way.