The Business Information Worker Essential Preparation: Workplace Decision Making and Time Management Certificate of Completion will provide students short-term business skills needed in multiple fields with the goal of increasing employability. The program will also serve as preparation for success in the Computer Applications and Office Technology Business Information Worker and Executive Office Management Associate Degree and stackable certificate programs. The content provides an overview of workplace basics needed for workplace critical thinking and decision making, as well as time management and self-management for the workplace. Topics covered include critical thinking, problem-solving, decision making, time management, and professional self-management.

Program Learning Outcomes
Upon successful completion of this program, students should be able to:

  • Apply effective techniques for communication with clients and customers
  • Create a professional online appearance
  • Develop an effective customer experience
  • Apply techniques for professional self-management
Required Courses (36 hours) Hours
CAT-808 Critical Thinking, Problem Solving and Decision Making 12
CAT-810 Time Management 12
CAT-817 Business Skills: Professional Self-Management 9