ONLINE RESOURCES

COURSE Materials can be access through Canvas.

We realize this is a challenging time. However, be assured there are support services in place to assist as RCC has transitioned to an online learning environment. Faculty and staff are committed to your success and keeping your academic career on track.

STUDENT SERVICES AND SUPPORT

Below is a list of student services programs offering online resources as well as services designed to help students during the pandemic. For a full list of all student support services, visit Student Support.

Student Service	Services and Information
Academic Engagement Centers	Advanced Technical Trades, Business and Information Systems, and Education and Teacher Preparation Engagement Center Health-Related Sciences Engagement Center Languages and Humanities / Social and Behavioral Sciences Engagement Center STEM Engagement Center Visual, Performing and Creative Arts Engagement Center
Academic Support	Online tutoring appointments can be made through https://riverside.mywconline.com/ Another online tutoring resource that offers 24/7 assistance is https://services.smarthinking.com.
Admissions and Records	Web Advisor and email help – please send an email to admissionsriverside@rcc.edu Transcript request – please visit the website to order Forms - most forms can be completed online and submitted through your RCCD student email. Password Resets-email admissionsriverside@rcc.edu or call (951) 235-0292, (951) 235-0320, (951) 235-0971 General Admissions & Records Info Line: (951) 222-8600 (leave a message and you will receive a call back)
Book Store	Visit the Bookstore online at https://www.bkstr.com/riversideccstore/home
CANVAS	To access Online Course information click on the CANVAS link
Career Center	Visit the Career Center website for additional information
CARES Act	Are you experiencing financial hardship due to COVID-19? You may be eligible for funds through the CARES grant fund. Visit the CARES Act page for more information.
Counseling and Academic Advising	Counseling Webpage Contact Pathway Counselor via Counselor email Scheduling Counseling Appointments - appointment scheduling is available through the link on the counseling webpage Student Educational Plans: Please access and view in EDUNAV Counseling Email: criverside@rcc.edu Counseling Educational Advisors will monitor and reply to generic counseling-related questions Phone: (951) 222-8440
COVID-19	RCCD has developed a COVID19 webpage to provide current information about the recent developments of the (COVID-19) pandemic and the actions RCCD is taking.
Digital Library	Library Website Chat messaging with a reference librarian from the library website Access to library eBooks from various vendors such as: EBSCO, Gale, and Springer. Access to databases for finding magazine and journal articles via the library’s Databases A-Z link. Streaming video via Films on Demand and Intelecom. “Databases by Major” for Guided Pathways Library Videos RCC Library Orientation Choosing a Database Library Help from Home Logging In from Off Campus
Disability Resource Center	For accommodations please send an email to drc@rcc.edu from your RCCD email. You may also call the DRC at (951) 222-8508 For ASL Interpreting, please call (951) 801-5675 or Patti Carpenter (951) 222-8825
Dual Enrollment	RUSD: Akia Marshall: (951) 235-0971 or Akia.Marshall@rcc.edu AUSD: Liz Gonzalez: (951) 235-0292 or Liz.Gonzalez@rcc.edu JUSD: Lamar Neal: (951) 235-0320 or Lamar.Neal@rcc.edu
EOPS/CARE/CalWORK	EOPS counseling appointments/workshops are being conducted through Zoom. To schedule an appointment, please call (951) 222-8045 or email us at eops@rcc.edu CalWORKs mid-semester check-in appointments are conducted by phone. Staff will call to schedule your phone appointment. For more information call Ms. Katie Toler at (951) 328-3701
Evaluations	Degree/Certificate application and academic renewal questions – email Evaluations@rcc.edu or call (951) 222-8610 (leave a message and you will receive a call back)
Financial Aid	Most Financial Aid tasks (e.g. FAFSA, forms, etc.) can be completed online on our portal at https://rcc.verifymyfafsa.com Other forms may be found on our website at https://www.rcc.edu/become-a-student/how-to-pay-for-school/financial-aid.html Questions? Email us at: studentfinancialservices@rcc.edu RCC financial aid and student employment line: call (951) 222-8710 and leave a message, you will receive a call back.
Food Pantry	Food Insecure frequently asked questions
Foster Youth and Guardian Scholars	Laptops will be checked out to students as needed. A flyer is available with free local Wi-Fi zones in the area. Counseling appointments available through Zoom online. Please call (951)222-8937 to schedule an appointment. Staff are using the Group Me account for immediate communications/announcements. Visit the Guardian Scholars website for additional information For question contact Jeremy Johnson Jeremy.johnson@rcc.edu or call (951) 222-8251
Onboarding/Engagement Centers/Welcome Center	If you are a new student, Application, Orientation and Counseling can be completed online. Email: outreach@rcc.edu Phone: (951) 235-0971, (951) 235-0292, or (951) 235-0320 Website - Welcome Center
Relief and Assistance	As part of the RCC community you have access to the services and education you need to maintain your well-being to succeed in college. Visit the Relief and Assistance page for more information.
Student Employment	Please visit the Student Employment website or call (951) 222-8710 regarding how to submit your timesheets Questions? Email us at: studentfinancialservices@rcc.edu RCC financial aid and student employment line: call (951) 222-8710 and leave a message, you will receive a call back.
Student Health Services	Please visit the Student Health Services Website for available services
Student Help/Knowledge	Check out the frequently asked questions page. If you don't see your question, contact the Admissions & Records office at (951) 222-8600 (leave a message and you will receive a call back)
Support while at home	For those who may be worried about quarantining in a home where they do not feel safe, help is available from the National Domestic Violence Hotline 24/7/365 at @ndvh by chat or by calling their hotline at 1-800-799-7233
Transfer Center	Visit the Transfer Center website for additional information.
Tutoring	Free Online Tutoring with RCC Tutors Via Zoom Students can make 50-minute tutoring appointments via https://riverside.mywconline.com/ Free Online Tutoring 24/7 Via Smarthinking Students can access tutoring with many subjects being offered on a 24/7 basis by using Smarthinking, an additional online resource. See attachment for course availability
Undocumented Student Support	TODEC Legal Services in partnership with RCC is offering FREE legal services to undocumented students. Please make an appointment request.
Veterans	The Senate and House passed S.3503 and the bill will be headed to POTUS to sign, which will give the Department of Veterans Affairs (VA) the authority to continue GI Bill payments uninterrupted in the event of national emergencies. Please visit the Veterans website for available services. Email us at veterans@rcc.edu Call 951-222-8607 VA Education Call Center 1-888-442-4551 (between 8am-7pm EST, Mon-Fri.)